Privacy policy.
Privacy Policy
GENERAL
This website https://sallyalbin.com is owned and operated by Sally Albin who is a Rapid Transformational Therapist and Metabolic Balance Coach.
This privacy policy explains when and why I collect personal information about the clients I work with and the people who visit the website, how I use it and how I keep it secure in accordance with the General Data Protection Regulation (GDPR).
This notice applies to:
All Clients
Visitors to my Website https://sallyalbin.com
All Third Parties and Suppliers with who we have dealings in the ordinary course of our business incuding those individuals with whom we send marketing information.
Any reference to ‘we’, ‘us’, ‘our’, ‘the company’ shall mean me, Sally Albin, as a sole trader.
Any reference to ‘you’ or ‘Data Subject’ shall mean any individual receiving this notice for whom I hold personal data.
It is important to make yourself familiar with the policy before our work begins.
Sally Albin may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using the website and working with me, you’re agreeing to be bound by this Policy.
COOKIES
When you visit my website www.sallyalbin.com, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet, and information about your visit such as the pages you viewed or searched for, pages response times, download errors etc.
We do this so that we can measure our website’s performance and make improvements in the future. Cookies are also used to enhance this website’s functionality and personalisation, which includes sharing data with third party organisations. You can control this by adjusting your cookies settings.
HOW AND WHY WE OBTAIN YOUR PERSONAL DATA
You may be providing us with your personal data in the following ways:
By completing a contact for on the website
By completing an intake form prior to a therapy or coaching session
By signing a client contract
During a therapy or coaching session
By email, zoom, telephone or post
By making a credit card or online payment
This may include the following information:
Name and age – this is basic information that helps me get to know you.
Address, email address, phone number – I use this as a way of contacting you regarding your sessions and for marketing if you are opted in.
GP contact information
Session notes – I keep brief notes of our session(s). They are mainly stored as electronic copy in a password protected Dropbox or on 17 Hats https://www.17hats.com/privacy-policy.
Your phone number(s) may be kept in my mobile phone with your first name and last initial.
Only I will access your information
I am legally bound to keep your records for a minimum of 5 years after which I will shred and delete all information stored. I will delete your phone number out of my mobile phone 3 months after our work finishes. Unless you have opted in for me to keep your mobile number and email address to receive further updates on workshops, newsletter or free downloads.
If you purchase a product from the website, your card information is not held by Sally Albin. Payments are processed using Stripe. https://stripe.com/en-gb/privacy
How is your information used?
To carry out my obligations arising from any contracts entered into by you and me
Progress an order you have submitted and send you information directly related to this
Notify you of changes to our services
Send you marketing communications which you have requested and that may be of interest to you and request reviews or comments on the services I provide
I will keep your session notes for 5 years. I am legally required to hold some types of information to fulfil our statutory obligations. I will hold your personal information on secure online systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
WHO HAS ACCESS TO YOUR INFORMATION?
I will not sell or rent your information to third parties. I will not share your information with third parties for marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure store pages, your payments are processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions.
If you have any questions regarding secure transactions, please contact me.
YOUR CHOICES
You have a choice to opt in or out to receive information from me by selecting the relevant boxes situated on the form which we collect information from you. I will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. I will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting me at sally@sallyalbin.com.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
The accuracy of your information is important to me. You have the right to request a copy of the information I hold about you so that you can ensure its accuracy. You can do this by sending an email to: sally@sallyalbin.com.
When you give us personal information, we take steps to ensure that it’s treated securely. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Links to other websites The website may contain links to other websites run by other organisations.
This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
I6 OR UNDER
I am concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ you will be required to get your parent/guardian’s permission before you p
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below.
CALIFORNIA PRIVACY RIGHTS FOR MINOR USERS
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, You can contact me using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
CONTACT ME
If you have any questions about this Privacy Policy, please contact me by email sally@sallyalbin.com
Sally Albin is registered with the Information Commissioner’s Office (ICO) as a data controller. A copy of the registration is available through the ICO website – Registration Number ZA570448.
last updated October 2022